First, I should check if Ghulam Mustafa Shahid is an academic or author known for writing on communication skills. Maybe he's a researcher or has published a paper or book on this topic. I'll need to find out if there's any existing research or paper by him that's widely recognized. A quick search in my mind... wait, I might not have access to real-time databases, but maybe there are mentions in academic sources or websites. Let me think.